LogiSpeech – conveRsations into text
An innovative speech-to-text service that effortlessly converts your conversations: live calls, call recordings and voicemails into accurate, digital text in real-time. Tailored for telecom carriers, Logicomsoft’s LogiSpeech is engineered for seamless integration into existing telecom infrastructures to enhance customer engagement and streamline operational efficiency
Key Features
Robust Transcription Capabilities
LogiSpeech redefines business communication by converting live calls, voicemails, and call recordings into precise, easily searchable text. It elevates compliance with regulatory standards and accountability, ensuring the privacy of sensitive information with rigorous data protection measures. The solution’s ability to transcribe multi-speaker conversations with high accuracy and low error rate, coupled with speaker identification and customizable vocabularies, positions it as an indispensable tool and one of the most valuable assets for telecom carriers.
Key Benefits
Enhanced Business Efficiency
The solution amplifies operational efficiency, transforming live speech or hours of audio into analyzable text, bolstered by features like noise reduction and support for over 30 languages. LogiSpeech enhances customer engagement through insightful analytics, providing businesses with greater operational efficiency and a competitive edge. Easy redaction and timestamping features ensure precision and compliance, streamlining workflows and empowering teams with actionable data for strategic decision-making.
Unique Functionalities
Integration and Compliance Mastery
LogiSpeech seamlessly fits within existing telecom frameworks via native integrations with platforms like Salesforce and Microsoft Office 365. It upholds the highest standards of data privacy compliance, adhering to SOC 2, HIPAA, CCPA, and PCI regulations. Designed with productivity in mind, it supports various professional vocabularies from sales to legal, by converting conversation into opportunities and ensuring that every spoken word can be captured, analyzed, and acted upon.
LogiSpeech – Leverage Every Word
Precise Timestamps
Every transcribed word is accurately placed in a timeline, enhancing the precision of search, in depth analysis functionalities, and metadata organization
Speaker Diarization
Identifies and separates speakers in audio stream, providing accurate text matching for each voice in the conversation and enabling more productive content processing
Language Support
Extensive language support covers over 30 languages, breaking communication barriers and facilitating global business interactions, enabling a standard approach for all languages
Custom Vocabularies
Ensure industry-specific conversations and terms are recognized and accurately transcribed
Data Protection
Adheres to the highest data protection standards and ensures that all confidential content is securely managed. Compliant with HIPAA, CCPA and PCI compliance frameworks
Rapid Conversion
Transforming hours of audio into text in seconds rather than minutes, optimizing the speed of data throughput for analytics and enabling real-time transcription solutions
