Portum – telecom management PORTAL
A white-label Software-as-a-Service (SaaS) portal designed for service providers to manage Cisco BroadWorks infrastructure. It offers a comprehensive package for voice services, automates support workflows, and provides new revenue opportunities through additional embedded services and external app integrations.
Key Features
Automation, Customization, New Revenue
Logicom’s Portum is a white-label SaaS portal providing integrated platform, UI/UX, and end-to-end management of Cisco BroadWorks® infrastructure for service providers and end-users. Portum delivers a package of voice services functionalities, automates support workflow, and creates new revenue centers via embedded services and integrations with external apps. Logicom’s team completes the solution with custom development and on-demand integration with carrier’s and customers’ applications.
Key Benefits
Business Growth & ROI
Benefit from new revenue streams, increased employee efficiency, and cross-application workflow. By leveraging the power of the Logicom’s Portum and our years of expertise, service providers gain a competitive edge with feature-rich administration and many added technologies in a single pane of glass (SPOG) interface. Empower end user self-administration, integrate with customer’s applications and reduce workload for your support team.
Unique Functionalities
Portum – Instead of Dozen Services
Logicom’s Portum provides unique services for your business to flourish replacing dozen of external applications. Compiling all the functionalities into one convenient location our solution becomes “Voice-as-an-Integrated Service”. It allows your organization to access all the necessary applications with a single log in. Our solution also provides real-time tracking of data and activities, as well as automated notifications and actionable insights. With Portum, you can easily monitor and manage operations, resources and employees in a few clicks.
Portum – Industry Leader
Fundamental Functionalities
Expanding administration capabilities of BroadWorks®. Faster, streamlined, intuitive interface and workflow of service orchestration
Advanced Features
Benefit from contemporary features like Visual Voice Mail and Visual Device Manager. Break boundaries with SSO and data exchange between applications
Compliance
Provide your clients with interface to change address of the phone for E911 emergency services. Satisfy any compliance framework with complete activity logging
Integrations
Outbound integrations with 3rd party systems and technologies. RESTful API simplifying interactions with BroadSoft SOAP API
Customization
Maximize efficiency by custom workflows and interface with internal carrier systems. Create value by integrating voice with Customer’s CRM, ERP and EMR systems
Automation
Save countless hours by automating steps of BroadWorks® daily management. Carrier and customer workflow automation through integrations
Developing Portum in Partnership with Cisco
